Telegram Stars Terms
Draft terms for Settlenova digital services purchased through Telegram Stars.
Purchase model
- Telegram Stars purchases buy access to Settlenova AI-token packages for digital services.
- Stars payments use Telegram's XTR currency and Telegram processes the in-app payment experience.
- Settlenova grants tokens only after Telegram sends a successful_payment update that passes verification.
Token packages
- Top-up packages grant durable purchased AI tokens for the linked Settlenova account.
- Subscription packages grant included AI tokens for the paid period shown in the bot and account wallet.
- Package titles, prices, token amounts, and effective dates are versioned and may change for future purchases.
Cancellations and refunds
- Cancelling a subscription stops future renewal attempts but does not remove tokens already granted for the current paid period.
- Refunds and payment anomalies are reviewed by Settlenova support before any account action is taken.
- Telegram support cannot resolve purchases made inside this bot; use Settlenova payment support for bot purchases.
Support and privacy
- For payment questions, contact support@settlenova.com and include your Settlenova account email, Telegram username if available, and approximate payment time.
- Do not send card numbers, Telegram login codes, passwords, or API tokens to support.
- Payment support uses the minimum reconciliation identifiers needed to inspect invoices, charge status, wallet grants, and anomalies.